{"product_id":"white-lord-of-the-glen-glossy-mug","title":"'Lord of the Glen' mug","description":"\u003cp\u003e• Ceramic\u003cbr\u003e• 11 oz mug dimensions: 3.8″ (9.6 cm) in height, 3.2″ (8.2 cm) in diameter\u003cbr\u003e• 15 oz mug dimensions: 4.7″ (11.9 cm) in height, 3.3″ (8.5 cm) in diameter\u003cbr\u003e• 20 oz mug dimensions: 4.3″ (10.9 cm) in height, 3.7″ (9.3 cm) in diameter\u003cbr\u003e• Dishwasher and microwave safe\u003cbr\u003e\u003cbr\u003eThis product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!\u003c\/p\u003e\n\u003ch3\u003eReturns Policy\u003c\/h3\u003e\n\u003ch4\u003eGeneral Returns\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eCan I return or exchange my item?\u003c\/strong\u003e\u003cbr\u003eAs this item is made to order upon request, we cannot accept returns or exchanges unless the item is faulty. Please ensure you double-check the product details, sizes, and customization options before placing your order.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eWhat if my item is faulty?\u003c\/strong\u003e\u003cbr\u003eIf your item arrives damaged or faulty, please contact us within 14 days of receiving your order with a description and photos of the issue. We’ll work with you to resolve it as quickly as possible.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eEU Consumers\u003c\/h4\u003e\n\u003cp\u003eAccording to Article 16(c) and (e) of the Directive 2011\/83\/EU, the right of withdrawal may not apply to:\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eGoods made to the consumer's specifications or clearly personalised.\u003c\/li\u003e\n\u003cli\u003eSealed goods unsealed after delivery, which are unsuitable for return due to health protection or hygiene reasons.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eWe reserve the right to refuse returns at our sole discretion.\u003c\/p\u003e\n\u003cp\u003ePlease contact our customer service for any further assistance.\u003c\/p\u003e","brand":"Highland Titles","offers":[{"title":"11 oz","offer_id":48969852813601,"sku":"1969979_1320","price":35.0,"currency_code":"AUD","in_stock":true},{"title":"15 oz","offer_id":48969852879137,"sku":"1969979_4830","price":39.0,"currency_code":"AUD","in_stock":true},{"title":"20 oz","offer_id":48969852911905,"sku":"1969979_16586","price":47.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/8665\/1937\/files\/Mug.png?v=1716899262","url":"https:\/\/www.highlandtitles.com\/en-au\/products\/white-lord-of-the-glen-glossy-mug","provider":"Highland Titles","version":"1.0","type":"link"}