Delivery Information
Free Standard Shipping
We offer free standard shipping on orders over £100 (or equivalent currency).
Import Duties & Local Taxes
Where possible, any applicable import duties and local taxes are calculated and collected at checkout, meaning there are no unexpected charges on delivery. If duties and taxes cannot be collected in advance for your destination, they will be payable by the recipient in accordance with local customs regulations.
Estimated delivery dates
Please note these dates are guidance only. Delivery times can vary due to factors outside our control, such as postal delays, strikes, or missed collection attempts. You will receive full tracking information with your order, and our team will always do our best to help if any issues arise.
In a hurry?
Every customer receives an instantly available digital download. The link is contained in your confirmation email.
You will also receive access to the Welcome Dashboard where, amongst other things, you can see your plot on Google maps and download the interactive handbook.
Shipping Information
We are committed to delivering our products to customers around the world. However, there are certain destinations where we are currently unable to ship due to limitations within the local postal systems.
We regret that we are unable to ship orders to any military bases, APO or BFPO addresses. This is beyond our control.
We apologise for any inconvenience this may cause and are continually working to expand our shipping capabilities. If you have any questions about shipping to your location, please contact our customer service team for assistance support@highlandtitles.com
Thank you for your understanding and support.
Where can I track my order?
We ship to more than 100 countries across the world using a number of different couriers.
The best place to track your order delivery is www.parcelsapp.com
How long should it take my order to arrive?
Other than our "Merch" range, everything is shipped from the UK. Average shipping times are
- 3-4 working days in the UK
- 4-5 working days for Switzerland
- 5-6 working days for Belgium, Netherlands, France, Germany, Norway and Sweden
- 7-8 working days for Spain, Italy and Denmark
- 8-9 working days for Canada, Australia and New Zealand
- 9-10 working days for USA
- 14-21 working days to India